Effective date: May 10, 2026
GridVox Systems LLC ("GridVox," "we," "us") operates an AI receptionist service for trade businesses. This policy explains how we collect, use, and protect information submitted through our website and service.
We collect business and contact information you provide during signup, including business name, owner name, email address, and phone number. We also collect call data associated with your AI receptionist line — including caller name, phone number, and service request details — to deliver leads to you.
We use your information solely to provide and operate the GridVox service — answering calls on your behalf, capturing leads, and delivering notifications to phone numbers and email addresses you designate. We do not sell, rent, or share your information with third parties for marketing purposes.
We work with trusted third-party providers for hosting, communications, and payment processing. These providers access your information only as needed to perform services on our behalf and are required to maintain appropriate security and confidentiality standards.
By checking the consent box during signup, you agree to receive automated SMS lead alert notifications from GridVox Systems. These messages notify you when a customer contacts your AI receptionist. Message frequency varies by your call volume. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We use reasonable administrative, technical, and organizational safeguards to protect your information. Call and lead data is retained for 90 days.
You may request access to, correction of, or deletion of your personal information at any time by contacting us directly. We will respond within 10 business days.
GridVox Systems LLC — West Jordan, Utah
support@gridvoxsystems.com